Accountancy
171 Agriculture, Fishing
3 Finance, Insurance
110 Call Centres
0 Catering & Hospitality
128 Construction, Property
131 Customer services
77 Defence/Armed Forces
67 Education
5 Electronics
70 Engineering, Manufacturing 174 Graduate, Trainees
62 Healthcare & Nursing
103 Human resources
78 IT & Internet
877 Legal
73 Management consultancy 63 Marketing, Advertising, PR 75 Media, Creative
12 Non-profit, Charities
0 Public sector & Services
17 Recruitment sales
98 Retail, Wholesale
55 Restaurant & Food Service 6 Sales
157 Science
23 Secretarial, Administration 48 Security
0 Senior appointments
8 Telecommunications
4 Transport, Logistics
12 Travel, Leisure, Tourism
43 Other
67
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: IT & Internet Vacancy 615 |
Post:Support analyst
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
Nottingham
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The announcement text: |
Key responsibilities: Support & Technical 1. Provide second-line support for specified systems, ensuring that the level of service provided meets agreed service level agreements. 2. Ensure that all reported problems are rectified within pre-determined time scales. This may require liaison with other specialist support groups such as UNIX Administrators and Database 3. To take ownership of issues that arise on a day to day basis, ensuring that a prompt resolution is sought whilst minimising the impact to the business by introducing work-arounds or short-term fixes. 4. Investigate failures and delays to the batch schedules, ensuring that permanent fixes are implemented to prevent issues reoccurring. 5. Recommend operational changes that can be made to improve the efficiency and manageability of the supported systems. 6. Build up a strong knowledge of the business processes to facilitate the resolution of problems and to better understand the impact of change. Skills Unix Unix Shell Scripting DataBase Administrator Oracle 8i*9i in a support environment Korn Shell ScriptingMSB Technology (a division of MSB International PLC) is acting as an Employment Business in relation to this vacancy.
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Contact information |
Employer: |
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Email: |
1648@wolverhamptoncareer.informnow.com
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Phone: |
020 8315 9146
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Publication date: 2009-03-20 13:51:39
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